Build, run, and maintain workflows that scale
Design event-driven workflows across RPA, APIs, and AI agents - with built-in resilience, resource management, and operational visibility.
Workflows that match how work actually happens
Go beyond chained RPA tasks and peripheral agent work. Optomo's workflow engine lets you model full business flows with event-driven triggers, conditional branching, and cross-system data exchange. Trigger work from your other systems, regular schedules, files, emails, queues, or API events.
Multi-platform execution
Run tasks across RPA platforms, AI agents, and API endpoints from a single workflow.
Visual workflow builder
Design flows visually with drag-and-drop nodes. Connect triggers, execution steps, conditions, and branches without code.
Conditional logic & branching
Route work based on data, deadlines, or execution outcomes using conditional logic.
Bring human judgment into automated flows
Not everything can be fully handled by agents. Optomo lets you insert human decision points directly into workflows - for approvals, exception handling, quality checks, or edge cases that require judgment. Cases are routed to the right person with the context they need, and the workflow resumes automatically once they act.
Approval & review steps
Route cases to a human reviewer when they need approval, when an AI agent's confidence score is too low, or when business rules require manual validation. The reviewer gets the full context - data, documents, and execution history - and can act without leaving Optomo.
Smart routing
Assign human tasks based on role, team, availability, or case attributes. Ensure the right person sees the right work at the right time.
Seamless handoffs
Move cases fluidly between bots, agents, and people within a single workflow. Every handoff is logged, timed, and traceable.
Automatic retries & recovery
Define recovery policies per workflow and let Optomo handle transient failures - auto-restart stuck executions, quarantine unhealthy VDIs, and notify only when human attention is actually needed.
Smart VDI allocation
Manage your bots with VDIs and credentials as pooled resources. Optomo assigns work to available VDIs based on capability and capacity - no manual scheduling spreadsheets.
Service windows & SLAs
Define when work can run and when it must complete. Optomo enforces service windows and SLA deadlines across every workflow, escalating automatically when thresholds are at risk.
Case-level screen recording & playback
Every execution can be recorded at the VDI level. When something fails, replay exactly what the bot saw at that time from one interface - no guesswork, no screenshot hunting.
Structured work, from start to finish
Every piece of work in Optomo is a case - a traceable unit that carries its data, execution history, and audit trail through every step. Organize work in queues, assign it to teams or individuals, and use cases as the entry point for your workflows.
Automatic work ingestion
Build work queues that match your operation. Inject cases from external systems via API, email, or file triggers - and let workflows pick them up automatically.
Assignment and collaboration
Assign cases to users or teams. Handle cases manually when needed, or route them onward to an RPA bot or AI agent for further processing - all from one view.
Cases as workflow triggers
Use incoming cases to start workflows directly. A new case lands in a queue, matches your criteria, and kicks off the right flow without manual intervention.
Book a demo today
Ready to redefine your AI operations? Discover Optomo in action. Schedule your demo today!